Terms and Conditions
Ameniyes Dolls World™ .
These Terms and conditions apply to all mail order sites owned and operated by Ameniyes Dolls World. You should read these terms before entering into any transaction with Ameniyes Dolls World™. If you have any questions or queries in relation to these terms then please contact the company at the address provided above. We reserve the right to change the Terms and Conditions without notice to Users.
The viewing of the web-site and browsing of the web-site automatically requires you to accept our Cookies policy. When you enter into a transaction with Ameniyes Dolls World™ you automatically accept the trading terms and conditions as enclosed.
WEBSITE PHOTOGRAPHY AND CONTENT
All website content and photography is subject to copyright and reproduction in any form is strictly prohibited. Ameniyes Dolls World™ Limited reserve the right to charge for site images used without prior notice and granted permissions.
AUTHORITY TO PURCHASE
The User is required to have the authority to purchase and remain liable for the cost incurred. If the purchase is made on behalf of a third party they must have the authority to make the purchase and ensure payment or become liable for the cost of the purchase. The User should ensure the information provided is accurate and true to your knowledge. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. All cases of Fraud are reported to the Police.
You agree to fully indemnify, Ameniyes Dolls World™ and our directors, employees and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your User Information.
We retain the right to: Control all items and products sold on the Website without notice to Users and we shall not be made liable to you or any third party for any modification to or withdrawal of a product from the Website.
CLOTHING PRODUCTS DISCLAIMER
All doll outfits are designed and made by Ameniye (10 years old) so there may be stitching errors and imperfections. If you want perfectly stitched clothing for your dolls feel free to purchase clothing elsewhere. We do not guarantee perfectly stitched clothing.
It may be the case that the particular outfit you choose is out of stock, in this event you will be sent an outfit that is closest in similarity to the one you have chosen.
All orders are subject to acceptance in accordance with product availability and payment terms. Should the item purchased not be in stock you will be contacted by telephone or e-mail and offered the option to cancel your order and receive a refund, to wait for the item to return to stock or accept an alternative product.
Each Product purchased is sold subject to its Product specification. Every effort is made to ensure that each product description and measurement is as accurate as possible and based on recognised industry standards of conformity and tolerances. Ameniyes Dolls World™ accepts no liability for any loss or damages occurred from product supplied out-of tolerance inexcess of the cost of replacing the faulty product.
Each product sold is made for the use of children aged 6 years+. Parental guidance and monitoring of small parts such as dolls shoes and jewellry is advised. Ameniyes Dolls World™ advises parents to remove small parts before giving dolls to young children and will not be held liable for any accident or injury caused by parental negligence or misuse of products such as putting small parts in body cavity areas.
The dolls are made from internationally and commonly known materials such as PP Plastic, if the user has a allergy to PP plastic we advise you not to purchase the product Ameniyes Dolls World™ accepts no liability for any medical reaction/condition or other situation arising from misuse of products.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. Should the product prove to have been manufactured faulty then our liability extends on to the cost of the replacement of the faulty product.
REFUSAL OF TRANSACTION
We reserve the right to refuse to process any order for any reason or refuse service to anyone at any time at our sole discretion. We retain the right to credit a transaction and cancel the order at any stage of the process prior to delivery.
All prices quoted on the web-site are inclusive of VAT at the current rates. The total cost of your order is the price of the Products ordered plus Shipping Charges. You will receive an emailed confirmation of our receipt of your order. Credit/Debit Card Payments will be debited and cleared from your account before the despatch of your Product. Account holders must ensure their account is ‘in terms’ prior to any order being despatched Payment details we retain/store no information on any credit/debit card details in the company. The company receives confirmation of your payment direct from our payment processer PAYPAL.
COMPLIANCE WITH LAWS
These Terms and Conditions shall be governed by and construed in accordance with the laws of the AKO Family foundation and Common Law and you irrevocably submit to the exclusive jurisdiction of both of these. The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws and regulations regarding the Website and any transactions conducted on or through the Website. Within the constraints of the Law you use this web-site at your own risk as we accept no liability from any loss or damage caused by its use. These Terms and Conditions do not affect your statutory rights as a consumer. We will not be liable, in contract, tort including, without limitation, negligence, pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business, anticipated savings or costs); or any loss of goodwill or reputation; or any special or indirect losses; in any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
SHIPPING AND HANDLING
Our Intention is to supply all orders in full within 3-8 working days from stock. As described within our Terms and Conditions every reasonable effort will be made to contact you should the delivery date be in excess of 3-8 days. Ameniyes Dolls World™ accepts No liability for any loss or damages caused from late delivery of any order. Customers can call and discuss specific delivery requirements and short notice orders and every effort will be made to accommodate individual and unique circumstances. However we cannot be held liable for any costs or damages which result from any failure in meeting any agreed delivery circumstances.
Always check your purchases on receipt for shortages or damage. You must report any problems within 72 hours of delivery. Claims for damage within transit require you to keep all packaging for inspection. We MUST insist you follow these instructions for claims and any problems reported after 72 hours from delivery are at the discretion of Ameniyes Dolls World™. Please quote your order number in all correspondence. Proof of Delivery: You agree that proof of delivery supplied by the Royal Mail is sufficient evidence to establish that goods have been received.
Ameniyes Dolls World™ aim is to satisfy our customers, so we will happily issue an exchange or a full refund to the original credit card for any products that are returned within 14 days of the date of online purchase due to production damage or fault. However, the products must not show any signs of wear and tear or damage by the customer and must still be in saleable condition for an exchange or refund to be issued.
We cannot offer exchanges or refunds on opened or used products.
Any promotional gifts received with products must also be returned.
To organise an exchange or a refund:
Email us to let us know that you would like an exchange or refund and why e.g. product damaged, changed your mind etc. Include your order number, date of delivery, your name, your email and telephone contact information.
Wait for our confirmation by email or telephone, we aim to respond within 72 hours of your email.
Send your product/s with a copy of your invoice to our returns address which will be specified in the email.
f you use this address you will have to pay postage costs to return the products. *Sheapea Natural™ may refund all or part of your postage costs, see below for further information.
Once we have received the product/s, we will contact you again to arrange the exchange or refund.
*We agree to refund up to 100% of the cost of postage for you to return products to us. We exercise our discretion in determining what percentage of the postage cost we will refund and this is dependent on each individual situation.
Ameniyes Dolls World™ does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.